Last updated 29 June 2026
1. Agreement
By creating an account or using PullPrize, you agree to these Terms. If you do not agree, do not use the platform.
These Terms, together with our Privacy Policy, govern your use of the site, your account, your balances, and every pack you open.
2. Eligibility
You must be at least 18 years old (or the age of majority where you live, if higher) to use PullPrize.
You are responsible for ensuring that using this platform is legal where you are. If it is not, do not use it.
3. Your account
You may hold one account. Keep your login details secret — you are responsible for everything that happens under your account.
Provide accurate information and keep it current. We may suspend accounts created with false details or used by more than one person.
4. Deposits & balance
Your cash balance is funded by cryptocurrency deposits and is credited once the payment confirms on-chain.
Balances are held to let you play and to pay out winnings. They are not a bank deposit, earn no interest, and are not insured.
5. Opening packs
The price of a pack is shown before you open it. Opening a pack is a purchase: you may receive an item worth more or less than the price you paid.
Every outcome is decided at the moment you open by our provably-fair system, is final, and is recorded to your history. Outcomes cannot be reversed.
6. Prizes, cash-out & shipping
When you win an item you can keep it in your inventory, sell it back to your cash balance at its listed value, or — where shipping is offered — request the physical product.
Withdrawals are paid in cryptocurrency to the wallet address you provide. You are responsible for giving a correct address on the right network; payments sent to a wrong address cannot be recovered.
7. Acceptable use
Do not use bots, scripts, exploits, or any automated or unfair means to play. Do not attempt to manipulate outcomes, balances, or the provably-fair system.
Do not use the platform for fraud, money laundering, or any unlawful purpose, and do not open multiple accounts or initiate chargebacks on funded deposits.
8. Suspension & termination
We may suspend, limit, or close an account that breaks these Terms, shows signs of fraud or abuse, or that we are required to act on. Where lawful and fair, genuine remaining balances are returned.
9. Disclaimers & liability
PullPrize is provided “as is.” To the maximum extent permitted by law, we are not liable for indirect or consequential losses, and our total liability is limited to the amount of your affected balance.
10. Changes
We may update these Terms from time to time. Material changes will be reflected by the “last updated” date below; continuing to use the platform means you accept the current version.
11. Contact
Questions about these Terms? Reach us at support@pullprize.com.