Responsible Play

Play for the thrill, not the chase.

Opening packs should always feel good. Here’s how to keep it that way — and where to turn if it stops.

Keep it fun

PullPrize is entertainment, not a way to make money. Play with money you’re comfortable spending, and stop when it stops being fun.

Set your limits

Decide a budget before you play and stick to it. Take regular breaks, and never deposit to chase a loss.

Know the signs

Spending more than you planned, playing to win money back, or feeling stress about it are all signs to step away and reach out.

18+ only

You must be 18 or older to play. Keep your account and devices secure so minors can’t access them.

Take a break

Need to step away? You can take a break or close your account at any time. Message us through the live chat in the corner of any page, or email support@pullprize.com, and we’ll set it up — no questions, no friction.

If you’d like us to pause your account for a set period or permanently self-exclude, just say so and we’ll action it.

Free, confidential support