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Responsible Play

Play for the thrill, not the chase.

Packs and games should stay entertainment. Here’s how to keep play within your limits — and where to turn if it stops feeling that way.

Keep it fun

PullPrize is entertainment, not a way to make money. Play with money you’re comfortable spending, and stop when it stops being fun.

Set your limits

Decide a budget before you play and stick to it. Take regular breaks, and never deposit to chase a loss.

Don’t chase playthrough

A playthrough tracks qualifying wagers; it does not guarantee a return. Never deposit more, increase your stakes, or keep playing just to unlock restricted funds. Stop whenever you planned to stop.

Know the signs

Spending more than you planned, playing to win money back, or feeling stress about it are all signs to step away and reach out.

18+ only

You must be 18 or older to play. Keep your account and devices secure so minors can’t access them.

Take a break

Need to step away? You can take a break or close your account at any time. Message us through the live chat in the corner of any page, or email support@pullprize.com, and we’ll set it up — no questions, no friction.

If you’d like us to pause your account for a set period or permanently self-exclude, just say so and we’ll action it. An unfinished playthrough should never stop you from taking a break or asking for help.

Free, confidential support